I would like to share an unpleasant incident that happened with me. On 16th December 2020 my car met an unfortunate accident for no fault of mine.
The car in front of me applied sudden brakes and I acknowledged my braking on-time and for the first time i actually checked on the effectiveness of the brakes on my Audi A4. I was driving at speed of about 50-60 km/h when this happened. It was not about the speed, it was about how much distance you keep in between yourself and the vehicle upfront, is what decides the braking effectiveness.
Well, in India people don't care when they hit you from the back, as if it was my fault that i had to apply the brakes and the person behind could not do it and behaves as if he was not guilty on any count.
There were few good and few bad experiences concerning this entire episode, which i will list below.
Good Experiences:
- Smooth insurance claim settlement by HDFC ERGO
- I have zero-dep insurance and it helped me in claiming 100% of the amount that was required to repair the car.
- Audi workshop executive did all the Insurance documentation and followup, I had to worry about nothing.
- Total bill generated for the repair was 2.05 Lakhs, however the Insurance company paid in full
Bad Experiences:
- The repair took too long - 32 days exact.
- Audi, alongwith all other German luxury brands have this issue. Stocks and spares are not always available, and since the parts are all imported from Germany, so it always takes time to receive them for the repair work to be completed.
- Solution to the above problem is - have atleast 2 cars with you. If one goes for repair, atleast you have a backup.
Here is the dashcam video, from both front dashcam and back dashcam, where you can see the entire incident.
